1. Introduction

PevLife ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or enquiry forms
  • Subscribe to our newsletter
  • Make a purchase or place an order
  • Contact us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system
  • Pages visited and time spent on pages

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Responding to your enquiries and providing customer support
  • Sending you information about our products and services
  • Improving our website and services
  • Detecting and preventing fraud
  • Complying with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is in our legitimate interests and does not override your rights

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Payment processors for transaction processing
  • Delivery services for order fulfilment
  • Law enforcement when required by law

All third parties are required to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under data protection laws, you have the following rights:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate personal data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of processing your personal data
  • Right to data portability: Request transfer of your data to another organization
  • Right to object: Object to processing of your personal data
  • Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PevLife

14 Prince of Wales Road

Norwich NR1 1LB

United Kingdom

Phone: +44 1603 729 815

Email: [email protected]